PARTYINABOX • DUBAI

Terms & Conditions

These Terms & Conditions explain the general terms that apply when you use the Partyinabox website, submit a booking inquiry, select a package, rent equipment or use our services.

Dubai, UAE
01

Acceptance of These Terms

By accessing the Partyinabox website, submitting a booking inquiry or using Partyinabox services, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website or submit a booking inquiry.

Additional booking-specific terms may also be confirmed with you before a booking is finalized.

02

Partyinabox Services

Partyinabox provides party packages that may include reusable rental equipment, party consumables and optional add-ons for celebrations in Dubai.

Depending on the package selected, Partyinabox may provide items such as:

  • Party lighting and effects
  • Speakers and audio equipment
  • Bubble or fog machines
  • Party accessories and equipment
  • Balloons and party consumables
  • Optional rental or purchase add-ons
  • Delivery and collection of reusable equipment

The exact contents of your package will depend on the option selected and the details confirmed during the booking process.

03

Booking Inquiries

Submitting a booking inquiry through the Partyinabox website does not automatically create or confirm a booking.

We will review information such as your requested date, location, number of children, selected package and add-ons before confirming availability.

Important: Your booking is only considered confirmed after Partyinabox has confirmed the booking details with you.
04

Packages & Pricing

Partyinabox currently displays the following standard package options:

  • Equipment Only — AED 549
  • Up to 10 Kids — AED 699
  • Up to 20 Kids — AED 829
  • Up to 30 Kids — AED 899
  • Custom Package — price confirmed based on requirements

Optional add-ons may involve additional charges. Final pricing will be confirmed before your booking is finalized.

Prices displayed on the website may be updated from time to time.

05

Payments

Any payment, advance payment, balance, payment method or payment deadline that applies to your booking will be confirmed with you before the booking is finalized.

A booking inquiry, website price or package selection does not by itself confirm that payment has been received or that a booking has been secured.

Customers are responsible for checking the booking summary, package, add-ons and amount communicated by Partyinabox before making payment.

06

Rental Equipment

Reusable equipment supplied as part of a Partyinabox package remains the property of Partyinabox unless otherwise confirmed.

Rental equipment may include items such as:

  • Fog or smoke machines
  • Portable speakers
  • Disco balls
  • Ring lights
  • Laser and UV party lighting
  • Bubble machines
  • Voice changers
  • LED message boards
  • Balloon pumps
  • Cables and accessories
  • Storage or transportation cases

Reusable rental equipment must be available for collection in the condition in which it was supplied, allowing for reasonable normal use.

07

Consumables & Items You Keep

Certain items included in Partyinabox packages are consumables and are not required to be returned.

These may include:

  • Balloons
  • Party poppers
  • Party hats
  • Plates and cups
  • Napkins and forks
  • Party horns
  • Glow bracelets
  • Candles
  • Table covers
  • Party masks and glasses

The exact consumables included depend on the package selected and the booking details confirmed with you.

08

Refundable Security Deposit

A refundable security deposit may be required for bookings that include reusable rental equipment.

If a security deposit applies, the amount and relevant conditions will be confirmed with you before the booking is finalized.

Any applicable deductions relating to missing, damaged or unreturned equipment will be handled in accordance with the booking terms communicated to you.

09

Delivery & Collection

Dubai is the primary Partyinabox service area.

Delivery and collection arrangements depend on the event location, booking date, availability and package selected.

Customers are responsible for providing accurate access and location information and ensuring that Partyinabox can reasonably deliver and collect the equipment.

Delivery and collection times will be confirmed as part of the booking process.

10

Customer Responsibilities

Customers are responsible for using rental equipment carefully and appropriately throughout the rental period.

You agree to:

  • Follow reasonable operating and safety instructions
  • Keep reusable equipment secure
  • Protect equipment from avoidable damage
  • Keep electrical equipment away from unsafe conditions
  • Ensure appropriate adult supervision where children are present
  • Not modify, dismantle or misuse rental equipment
  • Make rental equipment available for collection
11

Loss, Damage & Missing Equipment

Customers may be responsible for loss, theft, avoidable damage or failure to return reusable Partyinabox equipment during the rental period.

Any applicable charges will depend on the circumstances, the affected equipment and the booking terms confirmed with you.

Customers should notify Partyinabox promptly if rental equipment is damaged, lost or not functioning as expected.

12

Changes, Rescheduling & Cancellations

If you need to change, reschedule or cancel a booking, please contact Partyinabox as soon as possible.

Whether a booking can be changed or rescheduled will depend on availability and the circumstances of the request.

Any booking-specific cancellation, refund or rescheduling conditions will be communicated during the booking process where applicable.

13

Events Beyond Our Reasonable Control

Partyinabox will not be responsible for delay or inability to perform a booking where this is caused by circumstances outside our reasonable control.

Such circumstances may include severe weather, government restrictions, road or access disruption, utility failures, emergencies, supplier disruption or other events that could not reasonably have been prevented.

Where reasonably possible, Partyinabox will communicate with you and try to agree suitable alternative arrangements.

14

Safety & Limitation of Liability

Party equipment should only be used for its intended purpose and in accordance with reasonable safety instructions.

Customers remain responsible for supervising their event, guests and children and for ensuring that the event environment is reasonably safe.

To the extent permitted by applicable law, Partyinabox will not be responsible for loss or damage resulting from misuse of equipment, failure to follow instructions or circumstances outside our reasonable control.

Nothing in this section limits liability or customer rights where such liability or rights cannot legally be limited or excluded.

15

Website Use & Content

The Partyinabox website is provided to explain our services, packages and booking process.

Website content, branding, graphics, photographs, designs and other materials may not be copied, reproduced or used for commercial purposes without appropriate permission.

We aim to keep website information accurate, but availability, package contents, pricing and other details may change.

16

Governing Law & Disputes

These Terms & Conditions are subject to applicable laws of the United Arab Emirates and, where relevant, the Emirate of Dubai.

If a dispute arises, we encourage you to contact Partyinabox first so that the matter can be reviewed and an appropriate resolution can be sought.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot lawfully be excluded under applicable consumer or other mandatory law.

17

Changes to These Terms

Partyinabox may update these Terms & Conditions from time to time to reflect changes to our services, packages, website or business practices.

Updated terms may be published on this page from time to time. Please review this page periodically for changes.

18

Contact Partyinabox

If you have questions about these Terms & Conditions or need clarification regarding a booking, please contact Partyinabox.

Business Partyinabox
Location Dubai, UAE